How to Request Our Help with Parent’s Rights or Parent’s Needs.
Here at ParentsUSATM, we work to protect the rights of parents in the effort to preserve the parent-child relationship. We give serious consideration to the infringement of your rights as a parent and welcome your request for our help in protecting your parental rights.
The ONLY way to request our help is to send your email to email@example.com and attach documents in PDF (preferred, try the free app for Apple and Android, Adobe Scan) or another format for us to read. Include information about your situation in your email. Please use “bullet points” or numbered paragraphs. Be specific. Tell us if there is a pending court case, if you have an attorney, and if there is a scheduled hearing or trial or any deadline to meet. DO NOT WAIT ON US to act in your case.
Also include with your email documents and/or information about what is being alleged or claimed, even if you dispute those allegations and claims. It is important that you include information on scheduled hearings or deadlines to file, if any, and understand that our resources are limited, and we may or may not reply as we tend to other requests. Again, DO NOT WAIT ON US to act in your case. We recognize that it may be difficult for parents who are battling for their children, to be concise. Try to state facts and avoid using descriptive words that reflect your own conclusions (and not data/facts).
By emailing us, you are not creating an Attorney-Client Relationship. By submitting a request for legal assistance or legal advice or by contacting us, you acknowledge that the National Association of Parents, Inc. d/b/a ParentsUSATM does not represent you. While we look forward to learning about your situation as a parent, please understand that there is no guarantee that ParentsUSATM will review your submission or that, after review, you will be contacted in any manner or that we will agree to represent you. We cannot represent you until we know that in doing so, we will not create a conflict of interest or act in ways that do not serve our mission. We will not represent you only until after we determine that your case meets our criteria, and the terms of the engagement agreement between ParentsUSATM and you have been confirmed.
Although we hope you will make a donation and become a member, we represent members and non-members, and we do not charge for our services.
You may not represent to others that you are represented by ParentsUSATM until and unless we state so in writing. We cannot treat unsolicited information as confidential. However, to the extent permitted by law, we will treat what you submit as confidential and not release that information to any person other than the attorneys and staff reviewing your situation. If any effort is made to obtain information from us by use of legal process, such as a subpoena, we will vigorously resist disclosing any information. Indeed, internally, we will make reasonable efforts to mask identifying information, except when it is necessary to our review and decision-making process.
Please do not call us. We will not engage in phone conversations (other than to let you know we only consider requests for help by email) until after we have reviewed the information and documents provided by email and determined that your case is one that meets our criteria. If we talk on the phone, we are using resources that should be put toward reviewing email requests for help and toward helping parents and their children. We also seek to avoid any misunderstanding or miscommunication by which you incorrectly believe that we have agreed to help and then fail to act timely to protect yourself and your child.